Health Organization Evaluation Essay

Health Organization Evaluation Essay

Research a health care organization or network that spans several states with in the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade.

Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following:


Describe the health care organization or network Health Organization Evaluation Essay.
Describe the organization\’s overall readiness based on your findings.
Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan. Health Organization Evaluation Essay.
Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. Health Organization Evaluation Essay.

Health Organization Evaluation


Banner Health is a not-for-profit health system headquartered in Phoenix, Arizona.  Recognized and regarded as a top health system in United States, Banner Health operates twenty-eight hospitals and numerous specialized facilities in Wyoming, Nebraska, Nevada, Colorado, Arizona, and California. The paper assesses the readiness of Banner Health in regard to meeting the health care needs of citizens in the next decade Health Organization Evaluation Essay.

A description of Banner Health

Banner Health is a health system in the United States that provides a range of services, entailing family clinics, home care, a nursing registry, medical equipment services, and family clinics.  Apart from emergency and basic medical services, the organization’s hospitals also offer specialized services such as organ transplants, heat car, multiple-birth deliveries, behavioral health services, and rehabilitation services. Health Organization Evaluation Essay. According to Plunkett (2017), the major programs of Banner Health include critical care, cancer, heart care, medical education, emergency medicine, medical imaging, neurosciences, pediatrics, surgery, rehabilitation, and obstetrics.

As a leading not for profit organization in the United States, Banner Health is committed to its mission of making people access health care easily so that their lives can be better. The organization exists to offer health care services to communities, instead of generating profits. Thus, every dollar that Banner Health earns is reinvested into new physician services, hospital beds and technologies, maintenance of existing facilities and equipment, and paying salaries to employees (Plunkett, 2017).

Organization’s overall readiness

Banner Health is rapidly moving to the adoption of value-based reimbursement models in the readiness to meet the health care needs of citizens in the next decade. These models reward value rather than volume and by moving a considerable percentage of financial and clinical risks from the payers to the providers, they can assist lessen costs considerably, increase efficiency and lead to improvements in care quality. These programs are focused at cost, quality, tactics of population health management, efficiencies as well as member engagement. According to National Academies of Sciences, Engineering, and Medicine (2018), health systems are endeavoring to shift from volume to value since the patient is the most important. Health Organization Evaluation Essay.  For organizations, such as Banner Health, the issue of value is propelled by the requirement to minimize costs of health care while making improvements in health outcomes along with pursuing continuing quality improvement.

The cost of care offered both outside and inside of the hospital setting is rapidly growing and nowadays accounts for a considerable portion of Medicare expenses. Thus, health care systems are mandated to figure out ways of delivering timely, effective, reliable, safe and consistent care Health Organization Evaluation Essay. As National Academies of Sciences, Engineering, and Medicine (2018) indicate, for an organization like Banner Health that is focused on population health, the focus is to change the transactional organizational structure   framework and mentality of getting paid more for doing more to an understanding that the organization have responsibility of total care of their patients.  An approach that Banner Health to enhance cultural change from volume to value is the creation of several Imaginarium which act as sites for innovation testing of novel ideas on ways of delivering services to meet the needs of consumer Health Organization Evaluation Essay.


A strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction

Banner Health has a strategic planning process that includes strategic growth, patient satisfaction, nurse staffing, and resource management. As health care needs are increasing, it is the goal of Banner Health to create new facilities in responding to the current and future health care needs of Americans.  The plan of the organization is to construct comprehensive medical centers and offer convenient care that is accessible to patients and families. Different regions are growing fast and Banner health wants to ensure that its health plan members and patients can easily access care when they require it.

In regard to nurse staffing, Banner Health has adopted a staffing approach intended to boost the efficient delivery of health care. Health Organization Evaluation Essay. Banner Health’s management recognizes that the nursing staff is critical in the operation of the organization and improved patient outcomes. Nurses are viewed as the backbone of exceptional patient care, and Banner Health acknowledged their priceless role in offering the best possible and safest care to all patients, all the time. As such, it is striving to maintain a healthy patient to nurse ratio to prevent burnout amongst the nursing staff and adverse effects among patients.

To promote patient satisfaction, the organization is employing to offer patients powerful and new schemes for sharing their experiences Health Organization Evaluation Essay. The organization has employed telemedicine to enable interactions between patients and physicians. These technologies promote patient satisfaction through leveraging strategies of interpersonal communication rather than simply depending on technology to promote efficiency. Banner Health’s resource management is connected to the provision of care that is cost-effective. The organization is convinced that health care transformation, including enhanced services and better services for reduced costs will hugely happen via management plans of population health that improves the management and use of resources in clinics and hospitals.

Potential issues within organizational culture and how they might affect aspects of the strategic plan

As one of the biggest not for profit organization in the United States, Banner Health holds the belief the organization’s strength and its capability to deliver on its mission of making people to access health care easily lies with the organization’s leaders. This organizational culture makes most staff to be excluded from the process of thinking and decision making thus limiting the implementation of a strategic plan.  As Kiptoo and Mwirigi (2014) state,  the organizational culture impacts the strategy that the organization chooses and organization has particular beliefs and values that all staff is required to observe Health Organization Evaluation Essay. The culture influences daily operations of the organization and might influence what is unacceptable or acceptable in the company depending on the operating environment of the organization. This implies that if Banner Health is implementing a strategic plan, it is crucial the organization brings everyone on board so that all employees can be part of the process.  An organizational culture greatly contributes to the implementation of the strategic plan and failure to involve all staff members can lead to an unpromising outcome. Health Organization Evaluation Essay.

A model that could be used to support the implementation of the strategic plan for Banner Health

The goal-based strategic planning model is the best model that could be used to support implementation of the strategic plan for Banner Health.  This model is the best because it focuses on major challenges and opportunities facing the organization. The planning team will begin by revisiting the core values, mission and vision of the organization and then evaluate every aspect of the organization’s weaknesses and strengths. As Perrin, K (2014) alleges, goal-based strategic planning entails beginning with a mission statement or goal of the organization and then develop an action plan so as to meet the goals.  Through use of the goal-based strategic planning model t Banner Health will be able to identify its goals along with strategies to attain the goals and action plans to attain the goal, entailing those responsible for their execution and the resources that are needed.


Banner Health has made necessary changes into its strategy, so as to remain one of the biggest health systems in United States and provide quality and cost-effective care in the next decades. The organization has shifted from performance-based reimbursement to value-based reimbursement to minimize costs of health care while making improvements in health outcomes. By making continuous improvements in network growth, nurse staffing, patients’ satisfaction, and resource management, the organization has endeavored to be a front-runner in the United States healthcare industry Health Organization Evaluation Essay.


Kiptoo, K., & Mwirigi, F.  (2014). Factors That Influence Effective Strategic Planning Process in Organizations. IOSR Journal of Business and Management, 16(6): 188-195.

National Academies of Sciences, Engineering, and Medicine.  (2017). Models and Strategies To Integrate Palliative Care Principles into Care for People with Serious Illness: Proceedings of a Workshop. Washington DC:  National Academies Press Health Organization Evaluation Essay.

Perrin, K. Principles of Research and Evaluation for Health Care Programs. Burlington, MA: Jones & Bartlett Publishers.

Plunkett, J., (2017).  Plunkett’s Health Care Industry Almanac 2018: Health Care Industry Market Research, Statistics, Trends and Leading Companies. Houston, Texas: Plunkett Research, Ltd. Health Organization Evaluation Essay.